Lumberjacks WA is committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
By using our website, contacting us, or engaging with our services, you consent to the handling of your personal information as described in this policy.
We may collect personal information including, but not limited to:
We do not intentionally collect sensitive information.
We collect personal information when you:
Where reasonable and practicable, we collect personal information directly from you. In some cases, we may receive information from third parties such as call tracking providers or advertising platforms.
We collect and use personal information to:
Our website uses cookies and similar technologies to analyse website traffic, improve performance, and measure advertising effectiveness.
This may include the use of:
These tools may collect information such as IP address, browser type, device information, pages visited and actions taken on our website. Some data may be processed on servers located outside Australia.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
If you provide your mobile number, we may occasionally send SMS messages relating to:
Promotional SMS messages are sent infrequently. You can opt out of SMS communications at any time by replying STOP to a message.
If you provide your email address, we may send you a monthly email newsletter and occasional service-related updates. These emails may include company news, seasonal advice, and information about our services.
You can unsubscribe from email communications at any time using the unsubscribe link included in our emails.
We may disclose personal information to trusted third parties where reasonably necessary to operate our business, including:
We do not sell, trade or rent personal information to third parties.
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. These steps include administrative, technical and physical safeguards.
Personal information is retained only for as long as reasonably necessary for business, safety or legal purposes.
You may request access to personal information we hold about you or request that we correct information that is inaccurate, incomplete or out of date.
Requests can be made using the contact details below. We will respond in accordance with our obligations under the Privacy Act 1988 (Cth).
If you have a complaint about how we handle personal information, please contact us and we will attempt to resolve the issue promptly and fairly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
Lumberjacks WA
Contact: Bryce Moore
0481 114 103
bryce@lumberjacks.com.au